Assistance in finding the best location possible.
Latest technology integration.
Latest technology integration.
The selling power of a well-known, established and trusted brand.
Lower costs through group purchasing.
Use of ahighly established and proven business model.
The Aftermarket service industry mainly Smartphones, Tablets & Laptops has experienced strong growth during thepast decade as smartphone and tablet usages have increased. The risingpopularity of expensive but fragile products has given the industry asignificant boost since 2008. According to CAPR reports, this 1500 crore market is appreciating by 150% year by year. With 1 billion mobile phone users in India, a huge potential falls on the side of Maintenance services. Added advantage of very less competitors and very high profit margins makes this an uncompromising tremendous market space for us.
There are hundreds of different types of franchises that are open around the world. From fast foodto Preschool, there is a franchise for every type of business owner and consumer. Naturally,some do better than others when it comes to financial and long-term success. For example, smartphonerepair franchises report steady and increasing success when it comes to customer retention, newcustomers, and profits. But why is this franchise industry doing so well amongst all of the others? That’s agood question and there are a few reasons why that will make you think and maybe even make youconsider looking into becoming a franchisee of an electronic device repair company.
Smartphones and tablets are always changing and advancing when it comes to their exterior and interior technology. Due to the intricacy of their design and functionality, repair requires intensive and comprehensive knowledge. Not just anyone can fix or replace a damaged device, which makes repair locations specialized and important.Different makes and models of electronic devices mean that repair franchises must know a lot about a variety of different devices so they can correctly fix any problems. Having this knowledge and being able to implement it to fix a problem can be almost priceless to consumers that have a damaged smartphone and need immediate help. In addition to having the knowledge to fix problems, repair shops also have all the necessary parts, pieces and tools. Electronic devices are very fragile and have many small parts that can only be obtained by dealers and repair shops. It’s not only difficult for smartphone owners to find the parts they need but it can be nearly impossible for them to figure out how to take the device apart, repair the problem and correctly get it back together. Repair franchises have the tiny tools needed to unscrew miniscule pieces and delicately put everything back together in working order. They have everything they need to fix any type of smartphone, which is an extremely difficult scenario to duplicate as a smartphone or tablet owner.
We are the first in India to provide Easy and efficient Online booking Website and Customized mobile App booking platform for repairs& replacements, Buy/Exchangeof Mobiles and laptops which gives high visibility and high accessibility to the end customer.
Technology is emerging as an integral part of many businesses but existing repair industry is still running on offline mode. We are the first to integrate the technology to the process which makes the business processes transparent as well as efficient and builds a good relationshipbetweenfranchisee and Eze Service
We provide state of the art training from our Eze Service Academy Certified Technicians. Upon completion, Franchisees and their staff will be able to repair an array of electronic devices such as: Smartphones, Tablets and Laptops. If any new product comes into the market, technicians will be trained for the latest gadgets.
Eze Service is proud to be a trusted brand that has garnered multiple positive reviews from our satisfied customers. We thrive in the competitiveness and affordability of our products and services, besides the outstanding customer service that we offer at all our locations.
We have a dedicated customer relationship management team which interacts with customers for the feedback, dispute resolution and to engage customers with company’s services and offerings. It helps to maintain customer retention.
With our effective business model, Eze Service provides a great opportunity for franchisees who want to gain financial independence and the ability to make their own business decisions. We’ll provide substantial training on repairs and customer service, site selection, supply of low-priced OEM parts and repair tools, Package boxes, Internet presence and Digital marketing, as well as unique point-of-sale (POS) and operational technologies.
The first week of training includes the basics on how to operate a store. We provide demos to our point ofsale system, technology management, behavioural etiquettes, instructional guides on how to use our customer databases, detailed lists of daily tasks, as well as techniques on getting any customer through the door.
Not only are our technicians great at repairing, they’re also savvy in the sales and customer service departments. We not only train our employees to be go-getters, but also how to handle a multitude of different situations. A variety of customer scenarios are assigned to each trainee during our seminars, to ensure that they are prepared to handle anything that comes their way
The cost can vary depending on store size, location, lease, etc. The total cost, including Franchise Fee, is typically 10- 15 Lakhs.
The Royalty fee is 15% of gross Service revenue 5 % of gross spares sales revenue.
Subject to meeting certain performance, financial, and partnership guidelines, franchisees may be awarded more than one store.
One of the most important skills is the ability to deliver outstanding customer care. We also look for the confidence and desire to run your own business, management and financial acumen.
You need to sign the licenses as per the location and local municipal licenses which are applicable for Service business.
The initial agreement is for 5 years, with an option further renewal, subject to mutual agreement of both the parties.
. Yes, we do. We will help you with designing of the outlet, fit outs, equipment and spares sourcing at the best possible price, staff recruitment ( if required) , extensive training programs by the Eze Service management and various marketing programs to help you with day-to- day business operations.
. Local advertisement will be done by the franchisee, while national level advertisement / Promotions shall be carried out by Eze Service.
Starting a Eze Service Franchise is very easy and simple You want to start your own business, and now you want to find out how to get the ball rolling. Starting your own business is a challenging undertaking, and that’s why we’re here! Eze Service will provide you all the training and support so your store will start off strong and continue to grow. We support you by providing spares, inventory, business, customers, marketing, logistics and we handle all your disputes and hassles. Just take the first step and send us the Franchise Application form, and we’ll guide you the rest of the way!! Be relaxed and earn money!!.